Peter Carusone: How To Create Life-Long Customers Through Variable Operations

Peter Carusone is the founder and President of VisionAST, the creators of F&I reporting software FinanceVision, which helps car dealers increase profits through their variable operations.

 

What we discuss in this episode:

• Pete explains that reporting needs to be easier to understand for variable ops so that teams can take the information and actually leverage it.

• There is value in being able to make mid-course adjustments to drive profits. The only way to do that is to get your hands on the right reports as quickly as possible.

• Pete shares that the car deal actually begins from the time the an introduction is made and the sales professional gets involved. Sales pros have a great responsibility to tee up the next phase of the sales process so that the customer follows a natural progression to the delivery of the vehicle.

• Relationships rule the F&I department.

• If you're a partner with your customer from the moment they walk through the door, you'll be able to get them the best vehicle, protection and have them as a customer for a lifetime.

• Listen to the full episode to get even more great information from Pete Carusone.

 

Thank you, Peter Carusone!

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