Ken Luna: How To Overcome Synthetic Fraud

Ken Luna is the VP of Strategic Partnerships at CreditMiner, LLC and joins the podcast to discuss how dealers can handle and overcome synthetic fraud from their F&I departments.

 

What we discuss in this episode:

• Ken explains what synthetic fraud is, and why it's important for dealers to understand so that they can spot it and overcome it.

• Why pre-screening alone doesn't solve all problems from discovering fraud.

• There's a reason why CreditMiner includes a synthetic fraud score and that it should be included during a pre-screen so that dealers know who they are dealing with.

• Ken shares that the industry has over 1 billion in losses due to fraudulent finance and insurance information — sooner or later, the industry needs to pay closer attention to it.

• It's like a tooth ache and not wanting to go to the dentist.

• Listen to the full episode for even more insights!

 

Connect with Becky Chernek:

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• Website - https://www.ccilearningcenter.com